Transformation in the NHS

Transformation is a tricky word. While the dictionary definition reads “a complete change in the appearance or character of something or someone, especially so that thing or person is improved,” we expect the transformation to be rapid, effective and complete. Yet behind every overnight success is usually about 10 years’ worth of planning, persistence, perceptiveness and possibility. Here Melanie Relf, Senior Consultant Healthcare Strategy + Planning at Lexica talks about where we are on the transformation journey of the NHS.